Catalyst Repository Systems, Inc. handles huge volumes of documents for their clients who are engaged in high volume eDiscovery. Not only do large companies routinely have documents in different languages, for some of their clients up to one quarter of the content contains multiple languages in individual documents. The Catalyst technical team needed to find a reliable and controllable set of tools for multi-language document detection.
The Content Supply Chain is a model that allows you to think about the series of tasks needed to take content from its initial conception as an editorial idea to its being found and used from within a search based interface. Without a model to help uncover what's really going on with our content and user experiences it, we're only left with abstract business problem symptom names.
Our own Theresa Shafer recently interviewed Tom Henderson about their use of ISYS:Web 8 from ISYS Corporation. Tom is the director of quality assurance, user documentation, and knowledge management at software developer Advanced Digital Data, Inc. (ADD Systems).
We interviewed Mike, an IT Manager at a US company staffed with highly skilled information workers. Because of the competitive advantages that search provides his firm, he's asked that his company name not be used. Mike, a subscriber to this newsletter, was willing to share with us lessons his company learned when integrating Endeca into his company environment, primarily with their content management system from Tridion. We've added links to a number of the products and services references, not as an endorsement but to make it easier for our readers to learn more.
We interviewed Otis Gospodnetic about the opportunities and challenges to consider when evaluating an open source search technology. Otis is the co-founder of Sematext, a Lucene expert, co-author of Lucene in Action, and a long-time Lucene and Solr developer with over 10 years of experience in search and related technologies. Sematext implements open-source search, linguistic, and text analytics technology in the enterprise. They focus on the development of scalable and high-performance search solutions.
I caught up with Ruth McDunn and Bebo White of the Stanford Linear Accelerator Center at the Verity User Group in San Francisco earlier this year and conducted a brief interview via E-mail that I thought would be of interest to many of our subscribers.