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New Idea Engineering White Papers & Presentations
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- Mapping Security Requirements to Enterprise Search (PDF, 443k)
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Expanding the scope of search within an enterprise, to enable employees and partners to more easily find data, seems almost directly at odds with the security requirements that mandate precisely controlled access to that same data. Amid this turmoil, search vendors have remained uncharacteristically quiet on the subject; while they may offer a few buzzword compliant check boxes on their data sheets, public information about tightly integrating security with search is scarce.
This paper defines the basic concepts of security inside search,
explains the difference between
"early" and "late" binding security implementations,
and provides some thoughts on specific vendors and search engine
security "Gotchas!"
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- Enterprise Search 2.0: Moving Beyond "Single-Shot Relevancy" (PDF, 328k)
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Enterprise users are very frustrated with search, and the continued vendor hype about improving "relevancy" has repeatedly failed to deliver.
While some customers have taken to swapping out vendors,
the larger problem is
the inevitable failure of the flawed
"Single-Shot Relevancy"
usage model.
Enterprise search customers need to re-think their expectations and adopt
some of the new Search 2.0 techniques within the enterprise.
If you've been enticed by Vendor B's magic relevancy formula,
or told that "getting a taxonomy" will fix all your problems,
please read this first!
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- Poor Data Quality Gives Search Engines a Bad Rap (Power Point, 400k)
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Users continue to be frustrated with the quality of search results.
Many of these problems can be traced back, at least in part, to poor data quality in the search indices.
But there is hope! There are metrics that you can use to detect many of these
problems, and to measure your progress in fixing them.
If you are considering changing search engine vendors,
read this first!
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Coming
Soon!
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- "Angst into Action:
What to do with all those Tier-2 Discoveries"
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Once you have all your Search Analytics and Business Intelligence
reports in place, what do you do with the discoveries you make?
Vendors have been pretty quiet on this front,
but this paper documents a process for evolving Search Analytics
and LWP Mining discoveries into specific tactical content.
And as important, are you sure you're really capturing all of the
"wisdom of the heard"?
Make sure your BI vendor is listening to all that your employees
and customers have to say.
Drop us an email if you'd
like to be an early reviewer!
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