There are different levels of help that clients need, both strategic and tactical.
Strategic/Business:
- Vendor Neutral comparisons and roadmapping
- Best Practices and Roadmapping
- Deep knowledge of multiple search engines
- Contacts with virtually every search engine vendor
- Speak and write about FAST's technology
- FAST partner since 2004
Tactical/Engineering Help:
- Multi-engine Integration and Federation
- Search engine rehabilitation, life extension
- Search engine conversion and migration
- Relevancy tuning, Taxonomies and Entity Extraction
- Heavily customized Spidering, pipeline and connectivity